| Educational guide School of Chemical Engineering |
english |
| Chemical Engineering (2011) |
 Subjects |
| COMMUNICATION AND HUMAN RELATIONS |
| Contents |
| IDENTIFYING DATA | 2011_12 |
| Subject | COMMUNICATION AND HUMAN RELATIONS | Code | 20685118 | |||||
| Study programme |
|
Cycle | 2nd | |||||
| Descriptors | Credits | Type | Year | Period | ||||
| 3 | Compulsory | First | Only annual |
|||||
| Competences | Learning aims | Contents |
| Planning | Methodologies | Personalized attention |
| Assessment | Sources of information | Recommendations |
| Topic | Sub-topic |
| Basic skills. | Listening. Self-disclosure. Expressing. |
| Advanced skills. | Body language. Paralanguage and metamessages. Hiden agendas. Transactional analysis. Clarifying language. |
| Conflict skills. | Assertiveness training. Fair fighting. Validation strategies. Negotiation. |
| Social skills. | Prejudgment. Making contact. Influencing others. Inspiring others. |
