Educational guide School of Chemical Engineering |
english |
Chemical Engineering (2011) |
Subjects |
COMMUNICATION AND HUMAN RELATIONS |
Contents |
IDENTIFYING DATA | 2012_13 |
Subject | COMMUNICATION AND HUMAN RELATIONS | Code | 20685118 | |||||
Study programme |
|
Cycle | 2nd | |||||
Descriptors | Credits | Type | Year | Period | ||||
3 | Compulsory | First | Only annual |
Competences | Learning aims | Contents |
Planning | Methodologies | Personalized attention |
Assessment | Sources of information | Recommendations |
Topic | Sub-topic |
Basic skills. | Listening. Self-disclosure. Expressing. |
Advanced skills. | Body language. Paralanguage and metamessages. Hiden agendas. Transactional analysis. Clarifying language. |
Conflict skills. | Assertiveness training. Fair fighting. Validation strategies. Negotiation. |
Social skills. | Prejudgment. Making contact. Influencing others. Inspiring others. |