2011_12
Guia docent 
Escola Tècnica Superior d'Enginyeria Química
A A A 
català 
Enginyeria Química (2011)
 Assignatures
  COMUNICACIÓ I RELACIONS HUMANES
   Continguts
Tema Subtema
Basic Skills. Listening.
Self-disclosure.
Expressing.
Advanced Skills. Body language.
Paralanguage and metamessages.
Hidden agendas.
Transactional analysis.
Clarifying language.
Conflict Skills. Assertiveness training.
Fair fighting.
Validation strategies.
Negotiation.
Social Skills. Prejudgment.
Making contact.
Influencing others.