Type A
|
Code |
Competences Specific | | A2 |
Develop professional abilities (leadership, negotiation, communication, etc.) which enable the student to perform tasks of coordinating teams in companies, institutions and public organisations or non-profit organisations operating within the international area. |
| A5 |
Develop management skills and technical knowledge to manage the complexity of the reality of the international company in a socially and environmentally responsible manner. |
Type B
|
Code |
Competences Transversal | | CT3 |
Solve complex problems critically, creatively and innovatively in multidisciplinary contexts. |
| CT4 |
Work in multidisciplinary teams and complex contexts. |
| CT5 |
Communicate complex ideas effectively to all sorts of audiences. |
| CT6 |
Develop skills to manage career development. |
Type C
|
Code |
Competences Nuclear |
Type A
|
Code |
Learning outcomes |
| A2 |
Know and master the basic elements of both oral and non-verbal communication as well as multimedia to achieve a successful professional development in any activity related to social communication.
| | A5 |
Awareness of the importance of intercultural aspects in communication and negotiation activities.
|
Type B
|
Code |
Learning outcomes |
| CT3 |
Solve complex problems critically, creatively and innovatively in multidisciplinary contexts.
| | CT4 |
Work in multidisciplinary teams and complex contexts.
| | CT5 |
Communicate complex ideas effectively to all sorts of audiences.
| | CT6 |
Develop skills to manage career development.
|
Type C
|
Code |
Learning outcomes |
Topic |
Sub-topic |
Elements involved in the communication.
|
|
Analysis of communication situations
|
|
Business communication
|
|
Verbal communication:
Writing (records, functionalities, use of language,…)
Oral (voice, tone, speed, intensity, use of language,…)
|
|
Non-verbal communication (kinesis, proxemics,…)
|
|
Intercultural characteristics in the business relations. |
|
Methodologies :: Tests |
|
Competences |
(*) Class hours
|
Hours outside the classroom
|
(**) Total hours |
Introductory activities |
|
1 |
0 |
1 |
Lecture |
|
10 |
15 |
25 |
Debates |
|
5 |
10 |
15 |
Presentations / oral communications |
|
8 |
15 |
23 |
Personal attention |
|
1 |
0 |
1 |
|
Practical tests |
|
5 |
5 |
10 |
|
(*) On e-learning, hours of virtual attendance of the teacher. (**) The information in the planning table is for guidance only and does not take into account the heterogeneity of the students. |
Methodologies
|
Description |
Introductory activities |
Course introduction. |
Lecture |
Theoretical explanation of the content of the course. |
Debates |
Collective argumentation on theoretical-practical cases |
Presentations / oral communications |
Public presentations where the competences developed in the course are applied |
Personal attention |
Tutorial sessions |
Description |
E-mail nuria.cartana@urv.cat to clarify any doubt and/or make an appointment. |
Methodologies |
Competences
|
Description |
Weight |
|
|
|
|
Debates |
|
Collective argumentation on theoretical-practical cases |
10% |
Presentations / oral communications |
|
Final public presentation where the competences developed in the course are applied |
50% |
Practical tests |
|
Resolution of cases proposed by the teacher. |
40% |
Others |
|
|
|
|
Other comments and second exam session |
The second call will consist of a written exercise, with theoretical questions and the writing of a test, as well as a part of oral presentation on a practical case. |
Basic |
John Thill, Courtland Bovee. , Excellence in Business Communication, , 12th Edition. May 2016. , Global Edition. Peason Books
Mary Munter, Lynn Hamilton. , Guide to Managerial Communication: Pearson New International Edition, 10th Edition. Aug 2013., Pearson Books
Richard M. Steers, Luciara Nardon, Carlos J. Sanchez-Runde. , Management across Cultures Developing Global Competencies., 3rd Edition. September 2016, Cambridge University Press
Brian Legget. , Persuasión: la clave del éxito en la comunicación para los negocios. , 2008. , Prentice Hall
|
* Neill, Conor; Mueck, Florian; Leggett, Brian
O'Connor. Effective Evaluation of Spoken Communication: A checklist for evaluating
speaker performance. 06/2010. IESE *Neill, Conor; Leggett, Brian O'Connor, The
Art of Persuasive Communications: Excellent Public Speaking. 03/2010.
IESE |
Complementary |
|
|
(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation. |
|