Type A
|
Code |
Competences Specific | | A2 |
Develop professional abilities (leadership, negotiation, communication, etc.) which enable the student to perform tasks of coordinating teams in companies, institutions and public organisations or non-profit organisations operating within the international area. |
| A5 |
Develop management skills and technical knowledge to manage the complexity of the reality of the international company in a socially and environmentally responsible manner. |
Type B
|
Code |
Competences Transversal | | CT3 |
Solve complex problems critically, creatively and innovatively in multidisciplinary contexts. |
| CT4 |
Work in multidisciplinary teams and complex contexts. |
| CT5 |
Communicate complex ideas effectively to all sorts of audiences. |
| CT6 |
Develop skills to manage career development. |
Type C
|
Code |
Competences Nuclear |
Type A
|
Code |
Learning outcomes |
| A2 |
Know and master the basic elements of both oral and non-verbal communication as well as multimedia to achieve a successful professional development in any activity related to social communication.
| | A5 |
Awareness of the importance of intercultural aspects in communication and negotiation activities.
|
Type B
|
Code |
Learning outcomes |
| CT3 |
Solve complex problems critically, creatively and innovatively in multidisciplinary contexts.
| | CT4 |
Work in multidisciplinary teams and complex contexts.
| | CT5 |
Communicate complex ideas effectively to all sorts of audiences.
| | CT6 |
Develop skills to manage career development.
|
Type C
|
Code |
Learning outcomes |
Topic |
Sub-topic |
Intercultural Competence |
Understanding Intercultural Competence, Multiculturalism, and Hybrid Identities
Systemic and Structural Problems – Societal and In Office
Understanding cultural differences
|
English Language Differences |
Understanding the differences in orthography, vocabulary, and grammar between British and American English
Dealing with Sociolects and Dialects
|
Handling In-Office Relationships |
Managing a diverse group of people
Handling conflict when there is a cultural misunderstanding with management
Building relationships with colleagues
|
International Communications |
Handling international Conference Calls and emails
Business Presentations
Preparing for Business Travel
Networking
Handling Miscommunications
|
Methodologies :: Tests |
|
Competences |
(*) Class hours
|
Hours outside the classroom
|
(**) Total hours |
Introductory activities |
|
1 |
0 |
1 |
Lecture |
|
21 |
35 |
56 |
Presentations / oral communications |
|
5 |
10 |
15 |
Assignments |
|
1 |
0 |
1 |
Personal attention |
|
1 |
0 |
1 |
|
Mixed tests |
|
2 |
0 |
2 |
|
(*) On e-learning, hours of virtual attendance of the teacher. (**) The information in the planning table is for guidance only and does not take into account the heterogeneity of the students. |
Methodologies
|
Description |
Introductory activities |
Course presentation, cultural introductions. |
Lecture |
Each lecture will introduce and discuss how to effectively manage communications in international offices. The classes will be interactive and will include both teacher-centric and student-centered. |
Presentations / oral communications |
Students will be required to perform a group presentation in front of the class. Additionally, the students will be involved in group discussions and whole class discussions related to the topic. |
Assignments |
Students will be required to do two written assignments. |
Personal attention |
Students are welcome to discuss class-related issues with the instructor during her office hours |
Description |
Students can arrange
tutoring sessions with the instructor to discuss class-related issues. Prior
notification via email is indispensable for the correct arrangement of tutoring
sessions. |
Methodologies |
Competences
|
Description |
Weight |
|
|
|
|
Presentations / oral communications |
|
Each student will prepare and deliver a sales presentation to the class. |
25% |
Assignments |
|
There will be 2 written assignements. Written Assignment 1: Explaining hybrid-identity.
Written Assignment 2: Situational questions .
|
40% |
Mixed tests |
|
Final Exam - The exam will be on the final day of classes and will consist of multiple-choice, matching, and long answer questions based on the content covered in class. |
35% |
Others |
|
|
|
|
Other comments and second exam session |
In the second call, students will have a single exam that will be worth 100% of the grade. | |
Basic |
Bourdieu, P., Language and symbolic power, 1991, Harvard University Press
Chimamanda Ngozi Adichi, The Danger of a Single Story, 2009, TedGlobal
Hudson, R. A., Sociolinguistics, 1996, Cambridge university press
Hoffman, E. and Verdooren, A., Diversity Competence: Cultures Don’t Meet, People Do, 2019, CABI
|
Dervin, F. (2012). Cultural identity, representation and
othering. The Routledge handbook of language and intercultural
communication, 2, 181 – 194. |
Complementary |
|
|
Subjects that are recommended to be taken simultaneously |
NEGOTIATION TECHNIQUES/16675106 | LEADERSHIP AND DECISION-MAKING/16675108 |
|
(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation. |
|