IDENTIFYING DATA 2019_20
Subject (*) MANAGING CHANGE Code 20695111
Study programme
Chemical Engineering (2013)
Cycle 2nd
Descriptors Credits Type Year Period
3 Compulsory First
Language
Anglès
Department Chemical Engineering
Coordinator
ALABART CÓRDOBA, JOAN RAMON
E-mail joanramon.alabart@urv.cat
Lecturers
ALABART CÓRDOBA, JOAN RAMON
Web
General description and relevant information Change is almost always disruptive and, at times, traumatic. Because of this, many people avoid it if they can. Nevertheless, change is part of organizational life and essential for progress. Those who know how to anticipate it, catalyze it, will find their careers, and their companies, more satisfying and successful. In this course, you will learn how to lead change - new products, processes, technologies, business models, etc. - in a constructive and effective way, helping people to cope with the inconveniences that are concomitant with change.

Competences
Type A Code Competences Specific
 A4.4 Adapt to structural changes in society caused by economic, energy or natural factors so as to be able to solve any resulting problems and to contribute technological solutions with a high commitment to sustainability (P4).
Type B Code Competences Transversal
 B2.1 Lead and define multidisciplinary teams that are able to make technical changes and address management needs in national and international contexts. (G8)
 B2.3 Create a suitable environment for individual development.
 B3.2 Resolve conflicts constructively.
 B4.1 Be able to learn autonomously in order to maintain and improve the competences pertaining to chemical engineering that enable continuous professional development. (G11).
 B4.2 Develop abilities to manage their professional career.
 B5.3 Apply new technologies and advances with initiative and entrpreneurial spirit and manage and use information in an eficient manner.
 B6.1 Apply ethical principles and social responsibility as a citizen and a professional.
Type C Code Competences Nuclear

Learning outcomes
Type A Code Learning outcomes
 A4.4 Explain the key importance of the ‘response to change’ competence for both individuals and organisations today.
Understand the internal and external phenomena that drive change in organisations.
Apply a methodology based on change management.
Obtain a commitment to change from all the relevant interest groups and involve them in the process of defining and planning change.
Facilitate the development of plans for change.
Manage the implementation and risks involved in the set of programmes for change.
Manage communications regarding change with the various interest groups.
Identify and explain the types of behaviours that identify highly resilient individuals.
Identify and explain the stages of positive resistance to change and negative resistance to change.
Evaluate the ability to respond and level of comfort with change of those in charge.
Facilitate the transition of those in charge.
Draw up a checklist of consequences that encourages the adoption of new behaviours and the abandonment of those that are ineffective.
Create effective personal development plans.
Type B Code Learning outcomes
 B2.1 Collaborate actively to plan teamwork, distribute team roles, and guide the team towards a high performance.
Ensure that all team members are involved in team management and operation.
Value and prioritize the needs and resources in a real context of intervention, prioritizing the needs that must be the object of the project.
Specify the long-term objectives of operations.
Present the group with clearly defined and ambitious goals.
Develop strategies for involving the team to achieve objectives.
 B2.3 Establish strategies for each team member to develop their competencies to the maximum.
 B3.2 Facilitate the positive management of differences, disagreements and conflicts that occur in the team.
 B4.1 Ask the appropriate questions for solving doubts or open questions, and search for information with criteria.
 B4.2 Develop resources and strategies that facilitate the transition to the workplace.
 B5.3 Understand basic computer hardware.
Understand the operating systems as a hardware manager and the software as a working tool.
Use software for off-line communication: word processors, spreadsheets and digital presentations.
Use software for on-line communication: interactives tools (web, moodle, blogs..), e-mail, forums, chat rooms, video conference and collaborative work tools.
Locate and access information effectively and efficiently.
Critically evaluate information and its sources, and add it to their own knowledge base and system of values.
Have a full understanding of the economic, legal, social and ethical implications of accessing and using information.
Reflect on, review and evaluate the information management process.
Identify innovative ideas, relates them to the needs of society, and determines their viability.
 B6.1 Respect fundamental rights and equality between men and women.
Be respectful of and promote human rights and the principles of universal accessibility, equal opportunities, non-discrimination and universal accessibility for those with special educational needs.
Be respectful of the values of a culture of peace and democracy.
Type C Code Learning outcomes

Contents
Topic Sub-topic
Introduction to leadership and change management. The drastic transformation of the Tihar prison by Kiran Bedi: Highly-effective leadership behaviors.
An era of quick, unexpected, and radical changes.
Connection with the EFQM Excellence Model.
A systematic approach to lead change. The approach by the author John P. Kotter: Helicopter view.
Establishing a sense or urgency.
Creating the guiding coalition.
Developing a vision and strategy.
Communicating the change vision.
Empowering broad-based action.
Generating short-term wins.
Consolidating gains and producing more change.
Anchoring new approaches in the culture.
Human and social factors. Reactions to change.
Strategies to help reduce stress and anxiety.

Planning
Methodologies  ::  Tests
  Competences (*) Class hours
Hours outside the classroom
(**) Total hours
Introductory activities
1 0 1
Lecture
A4.4
B3.2
B4.1
B4.2
B2.1
19 23 42
Presentations / oral communications
B3.2
B4.1
B4.2
B2.1
8 17 25
Personal attention
1 0 1
 
Multiple-choice objective tests
A4.4
B3.2
B4.2
B2.1
1 5 6
 
(*) On e-learning, hours of virtual attendance of the teacher.
(**) The information in the planning table is for guidance only and does not take into account the heterogeneity of the students.

Methodologies
Methodologies
  Description
Introductory activities Introduction to the subject: purpose, objectives, working plan, and assessment method.
Lecture Lectures on the subject's content.
Presentations / oral communications Development of a topic related to the subject and preparation and delivery of an oral presentation.
Personal attention Tutoring of students according to the schedule that will be timely communicated.

Personalized attention
Description
Tutoring of students according to the schedule that will be timely communicated.

Assessment
Methodologies Competences Description Weight        
Presentations / oral communications
B3.2
B4.1
B4.2
B2.1
Documentació
Presentació oral
25%
25%
Multiple-choice objective tests
A4.4
B3.2
B4.2
B2.1
Examen tipus test 50%
Others  
 
Other comments and second exam session

In order to compute the final score for the subjet, the student must get a minimum grade of 4 (out of 10) in each of the elements of the assessment method.

Throughout the assessment activities, all the cell phones, tablets, and other electronic gadgets must be switched off and placed out of sight, unless they are expressly authorized by the professor.


Sources of information

Basic John P. Kotter, Leading Change, 2012, Harvard Business School Press

Complementary Esther Cameron, Mike Green, Making Sense of Change Management, 2nd edition, Kogan Page
Richard Luecke, Managing Change and Transition, 2003, Harvard Business School Press
Linda Hoopes, Mark Kelly, Managing Change with Personal Resilience, 2004, MK Books
Mary Lynn Pulley, Michael Wakefield, Building Resiliency: How to Thrive in Times of Change, 2001, Center for Creative Leadership
Allan Calarco, Joan Gurvis, Adaptability: Responding Effectively to Change, 2006, Center for Creative Leadership
Kerry A. Bunker, Responses to Change: Helping People Manage Transition, 2008, Center for Creative Leadership

Recommendations


Subjects that it is recommended to have taken before
INDUSTRIAL LEADERSHIP/20695110
(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.