IDENTIFYING DATA 2017_18
Subject (*) CHANGE MANAGEMENT AND ORGANIZATIONAL DESIGN Code 20725113
Study programme
Technology and Engineering Management (2017)
 Cycle 2nd
Descriptors Credits Type Year Period
3 Compulsory First 2Q
Language
Anglès
Department Chemical Engineering
Psychology
Coordinator
BONASA JIMÉNEZ, MARIA DEL PILAR
 E-mail hansjorg.witt@urv.cat
mdelpilar.bonasa@urv.cat
Lecturers
WITT ., HANSJÖRG ALBERT
BONASA JIMÉNEZ, MARIA DEL PILAR
Web
General description and relevant information Change is almost always disruptive and, at times, traumatic. Because of this, many people avoid it if they can. Nevertheless, change is part of organizational life and essential for progress. Those who know how to anticipate it, catalyze it, will find their careers, and their companies, more satisfying and successful. In this course, you will learn how to lead change - new products, processes, technologies, business models, etc. - in a constructive and effective way, helping people to cope with the inconveniences that are concomitant with change.

Competences
Type A Code Competences Specific
 A1.1 Apply knowledge of business managment to technology companies and their functional areas while taking into account the multidiscplinary and ill-defined nature of the process of scientific and technical innovation.
 A2.1 Design strategies for exploiting innovation.
Type B Code Competences Transversal
 B2.1 Provide peupose and direction. Influence and guide others in order to improve performance and achieve objectives.
 B2.2 Lead and identify multidisciplinary teams that are able to respond to technical changes and management needs in national and international contexts and ill-defined environments.
 B2.4 Integrate knowledge and cope with the complexity of making judgements and taking decisions on the basis of incomplete or limited information that include reflections on the social and ethical responsibilities of professional practice
Type C Code Competences Nuclear

Learning outcomes
Type A Code Learning outcomes
 A1.1 Understand the importance of placing innovation at the centre of the entrepreneurial process in a technology company.
 A2.1 Interpret the management of innovation in terms of processes.
Establish organisational structures that encourage innovation processes in companies.
Type B Code Learning outcomes
 B2.1 Identify and explain key bahaviours for promoting continual improvement and innovation within the organisation.
 B2.2 Identify and explain key behaviours to maximise the potential of the individuals in the organisation.
 B2.4 Identify and describe the elements that constitute an excellent management system.
Type C Code Learning outcomes

Contents
Topic Sub-topic
Introduction to leadership and change management. Highly effective leadership behaviors.
Connection with the EFQM Model of Excellence.
Change management methodology Basic aspects
Stages
Consolidation
Psycho-social factors. Reactions to change and possible resistances
Stress and anxiety management tactics

Planning
Methodologies  ::  Tests
  Competences (*) Class hours
 Hours outside the classroom
 (**) Total hours
Introductory activities
1 0 1
Lecture
A1.1
A2.1
B2.1
B2.2
 19 23 42
Case study
A1.1
 8 17 25
Personal tuition
1 0 1
 
Objective multiple-choice tests
A1.1
A2.1
B2.1
B2.2
 1 5 6
 
(*) On e-learning, hours of virtual attendance of the teacher.
(**) The information in the planning table is for guidance only and does not take into account the heterogeneity of the students.

Methodologies
Methodologies
  Description
Introductory activities Introduction to the subject: purpose, objectives, working plan, and assessment method.
Lecture Lectures on the subjec's content.
Case study Analysis of case studies and oral presentation of the conclusions drawn.
Personal tuition Tutoring of students according to the schedule that will be timely communicated.

Personalized attention
Description
On-site attendance hours for students on previous request via e-mail or moodle, or virtual by the same way

Assessment
Methodologies Competences Description Weight        
Case study
A1.1
 Documentation
Oral presentation 		40%
20%
Objective multiple-choice tests
A1.1
A2.1
B2.1
B2.2
 40%
Others  
 
Other comments and second exam session

In order to compute the final score for the subject, the student must get a minimum grade of 5 (out of 10) in each of the elements of the assessment method.The second call will involve carrying out an exam and a work that will be specified at the beginning of the classes.Throughout the assessment activities, all the cell phones, tablets, and other electronic gadgets must be switched off and placed out of sight, unless they are expressly authorized by the professor.

Sources of information

Basic John P. Kotter, Leading Change, 2012, Harvard Business School Press

Complementary Esther Cameron, Mike Green, Making Sense of Change Management, 2nd edition, Kogan Page
Richard Luecke, Managing Change and Transition, 2003, Harvard Business School Press
Linda Hoopes, Mark Kelly, Managing Change with Personal Resilience, 2004, MK Books
Mary Lynn Pulley, Michael Wakefield, Building Resiliency: How to Thrive in Times of Change, 2001, Center for Creative Leadership
Allan Calarco, Joan Gurvis, Adaptability: Responding Effectively to Change, 2006, Center for Creative Leadership
Kerry A. Bunker, Responses to Change: Helping People Manage Transition, 2008, Center for Creative Leadership

Recommendations
(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.