IDENTIFYING DATA 2017_18
Subject (*) CHANGE MANAGEMENT Code 20735205
Study programme
Environmental Engineering and Sustainable Energy (2016)
 Cycle 2nd
Descriptors Credits Type Year Period
3 Optional 2Q
Language
Anglès
Department Chemical Engineering
Psychology
Coordinator
BONASA JIMÉNEZ, MARIA DEL PILAR
 E-mail hansjorg.witt@urv.cat
mdelpilar.bonasa@urv.cat
Lecturers
WITT ., HANSJÖRG ALBERT
BONASA JIMÉNEZ, MARIA DEL PILAR
Web
General description and relevant information Change is almost always disruptive and, at times, traumatic. Because of this, many people avoid it if they can. Nevertheless, change is part of organizational life and essential for progress. Those who know how to anticipate it, catalyze it, will find their careers, and their companies, more satisfying and successful. In this course, you will learn how to lead change - new products, processes, technologies, business models, etc. - in a constructive and effective way, helping people to cope with the inconveniences that are concomitant with change.

Competences
Type A Code Competences Specific
Type B Code Competences Transversal
 B1.2 Adapt to change. Modify behaviour and working method in response to changing conditions.
 B2.3 Create a suitable environment for personal development.
 B3.3 Resolve disputes in a constructive manner.
Type C Code Competences Nuclear

Learning outcomes
Type A Code Learning outcomes
Type B Code Learning outcomes
 B1.2 Explain the contemporary relevance to individuals and organisations of the ability to 'Respond to Change'.
Understand the internal and external phenomena that drive change in organisations.
Apply a methodology based on change management.
Obtain a commitment to change from all relevant groups and involve them in defining and planning for change.
Facilitate the development of change plans.
Manage the implementation and risks involved in a change plan.
Manage communications with relevant groups during a period of change.
Identify and explain the behaviours of highly resilient people.
Identify and explain the stages of positive and negative resistance to change.
Evaluate the capacity to respond to change and the degree of comfort with change among people in management positions.
Facilitate the transition of people in management positions.
Design a cost/benefit analysis to encourage people to adopt new behaviours and abandon ineffective ones.
 B2.3 Create plans for effective personal development.
 B3.3 Facilitate the positive management of differences, disagreements and conflicts that arise in the team.
Type C Code Learning outcomes

Contents
Topic Sub-topic
Introduction to leadership and change management Highly effective leadership behaviors
Connection with the EFQM Model of Excellence
Change management methodology Basic aspects
Stages
Consolidation
Psycho-social factors. Reactions to change and possible resistances
Stress and anxiety management tactics

Planning
Methodologies  ::  Tests
  Competences (*) Class hours
 Hours outside the classroom
 (**) Total hours
Introductory activities
1 0 1
Lecture
B1.2
B2.3
B3.3
 19 23 42
Presentations / expositions
B1.2
B2.3
B3.3
 8 17 25
Personal tuition
1 0 1
 
Objective multiple-choice tests
B1.2
B2.3
B3.3
 1 5 6
 
(*) On e-learning, hours of virtual attendance of the teacher.
(**) The information in the planning table is for guidance only and does not take into account the heterogeneity of the students.

Methodologies
Methodologies
  Description
Introductory activities Introduction to the subject: purpose, objectives, working plan, and assessment method.
Lecture Lectures on the subjec's content.
Presentations / expositions Development of a topic related to the subject and preparation and delivery of an oral presentation.
Personal tuition Tutoring of students according to the schedule that will be timely communicated.

Personalized attention
Description
On-site attendance hours for students on previous request via e-mail or moodle, or virtual by the same way

Assessment
Methodologies Competences Description Weight        
Presentations / expositions
B1.2
B2.3
B3.3
 Documentation
Oral presentation 		25%
25%
Objective multiple-choice tests
B1.2
B2.3
B3.3
 This exam consists exclusively of multiple-choice questions 50%
Others  
 
Other comments and second exam session

In order to compute the final score for the subject, the student must get a minimum grade of 5 (out of 10) in each of the elements of the assessment method.The second call will involve carrying out an exam and a work that will be specified at the beginning of the classes.Throughout the assessment activities, all the cell phones, tablets, and other electronic gadgets must be switched off and placed out of sight, unless they are expressly authorized by the professor.

Sources of information

Basic John P. Kotter, Leading Change, 2012, Harvard Business School Press

Complementary Esther Cameron, Mike Green, Making Sense of Change Management, 2nd edition, Kogan Page
Richard Luecke, Managing Change and Transition, 2003, Harvard Business School Press
Linda Hoopes, Mark Kelly, Managing Change with Personal Resilience, 2004, MK Books
Mary Lynn Pulley, Michael Wakefield, Building Resiliency: How to Thrive in Times of Change, 2001, Center for Creative Leadership
Allan Calarco, Joan Gurvis, Adaptability: Responding Effectively to Change, 2006, Center for Creative Leadership
Kerry A. Bunker, Responses to Change: Helping People Manage Transition, 2008, Center for Creative Leadership

Recommendations


Subjects that it is recommended to have taken before
INDUSTRIAL LEADERSHIP/20735204
(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.