Aoki, K. (1999). Virtual focus groups: opportunities and limitations. International Field Directors and Technologies Conference  Clearwater Beach, Florida, USA. Available at: http://people.bu.edu/kaoki/IFDTC.htm

Berger, P. L., & Luckmann, T. (1966). The social construction of reality: a treatise in the sociology of knowledge. New York, USA: Doubleday & Company.

Blaikie, N. (1993). Approaches to social enquiry. Cambridge, UK: Polity Press.

Bolger, N., & DeLongis, A. (1989). Effects of daily stress on negative mood. Journal of Personality and Social Psychology, 57(5), 808-818.

Boyd, H. W., Westfall, R., & Stasch, F. (1989). Marketing research: text and cases. Homewood, ILL, USA: Irwin.

Brannen, J. (1992). Mixing methods. Qualitative and quantitative research. UK: Gower.

Brewer, J., & Hunter, A. (1989). Multimethod research: a synthesis of styles. Newbury Park, CA, USA: Sage.

Bryman, A. (1988). Quantity and quality in social research. London, UK: Unwin Hyman.

Cantor, N., Norem, J., Langston, C., Zirkel, S., & Fleeson, S. (1991). Life tasks and daily life experience. Journal of Personality, 59, 425-451.

Carlson, S. (1951). Executive behaviour: a study of the work load and the working methods of managing directors. Stockholm: Strömbergs.

Carson, D., Gilmore, A., Perry, C., & Gronhaug, K. (2001). Qualitative Marketing Research. London, UK: Sage.

Catterall, M., & Maclaran, P. (1997). Focus group data and qualitative analysis programs: coding the moving picture as well as the snapshots. Sociological Research Online, 2(1), 1-11. Available at: http://www.socresonline.org.uk/2/1/6.html

Charmaz, K. (1983). The grounded theory method: an explication and interpretation. R. M. Emerson (ed), Contemporary field research: a collection of readings . Boston, Mass., USA: Little.

Charmaz, K. (1995). Grounded theory. J. A. Smith , R. Harré, & L. Van Langenhove (eds), Rethinking methods in psychology. London, UK: Sage.

Charmaz, K. (2000). Grounded theory: objectivist and constructivist methods. N. K. Denzin, & Y. S. Lincoln (eds), Handbook of qualitative research (2nd ed.). Thousand Oaks, CA, USA: Sage.

Cohen, P. R. (1995) Ecological validity: making experiments relevant [Web Page]. URL http://www.cs.colostate.edu/~howe/EMAI/ch3/node18.html [2003, October].

Conway, N., & Briner, R. B. (2002). A daily diary study of affective responses to psychological contract breach and exceeded promises. Journal of Organizational Behavior, 23, 287-302.

de Ruyter, K., & Scholl, N. (1998). Positioning qualitative market research: reflections from theory and practice. Qualitative Market Research: An International Journal, 1(1), 7-14.

DeLongis, A., Hemphill, K. J., & Lehman, D. R. (1992). A structured diary methodology for the study of daily events. F. B. Bryant, J. Edwards, R. S. Tindale, E. Posavac, L. Heath, E. Henderson, & Y. Suarez-Balcazar (eds), Methodological Issues in Applied Social Psychology. New York, USA: Plenum Press.

Easterby-Smith, M., Thorpe, R., & Lowe, A. (1991). Management research: an introduction. London, UK: Sage.

Edmunds, H. (1999). The focus group research handbook. Lincolnwood, ILL, USA: NTC Business Books & Contemporary Publishing.

Eisenhardt, K. M. (1989). Building theories from case study research. Academy of Management Review, 14(4), 532-550.

Emory, C. W., & Cooper, D. R. (1991). Business research methods (4th ed.). Boston, MA, USA: Irwin.

Field, P. A., & Morse, J. M. (1991). Nursing research: the application of qualitative approaches. UK: Chapman & Hall.

Folguera, C. (2003). Investigación cualitativa: experiencias y proyectos. Reus, Tarragona, Spain: PhD course, Universitat Rovira i Virgili.

Gaiser, T. J. (1997). Conducting on-line focus groups: A methodological discussion. Social Science Computer Review, 15(2 ).

Gibbs, G. R. (2002). Qualitative data analysis: explorations with NVivo. Buckingham, UK: Open University Press.

Giddens, A. (1982). Profiles and critiques in social theory. UK: Macmillan.

Gill, J., & Johnson, P. (1991). Research methods for managers. UK:  Paul Chapman Publishing.

Glaser, B. G. (1965). Social problems. Social Problems, 12( 2).

Glaser, B. G. (1978). Theoretical sensitivity. Mill Valley, CA, USA: Sociology Press.

Glaser, B. G. (2001). The grounded theory perspective: conceptualization contrasted with description. Mill Valley, CA, USA: Sociology Press.

Glaser, B. G. (2002). Constructivist grounded theory? Forum: Qualitative Social Research, 3(3). Available at: http://www.qualitative-research.net/fqs/fqs-eng.htm

Glaser, B. G., & Strauss, A. L. (1967). The discovery of grounded theory: strategies for qualitative research. New York: Aldine de Gruyter.

Goulding, C. (1998). Grounded theory: the missing methodology on the interpretivist agenda. Qualitative Market Research: An International Journal, 1(1), 50-57.

Grant, I. C., & Waite, K. (2003). "Following the yellow brick road" Young adults' experiences of the information super-highway. Qualitative Market Research: An International Journal, 6(1), 48-57.

Guba, E. G., & Lincoln, Y. S. (1994). Competing paradigms in qualitative research. N. K. Denzin, & Y. S. Lincoln (Editors), Handbook of qualitative research . CA, USA: Sage.

Hess, J. M. (1968). Group interviewing. R. L. Ring (Editor), New science of planning . Chicago, IL, USA: American Marketing Association.

Hines, T. (2000). An evaluation of two qualitative methods (focus group interviews and cognitive maps) for conducting research into entrepreneurial decision making. Qualitative Market Research: An International Journal, 3(1), 7-16.

Janesick, V. J. (1994).  The dance of qualitative research design.  N. K. Denzin, & Y. S. Lincoln (eds), Handbook of qualitative research (pp. 209-219).  Thousand Oaks, CA: Sage.

Keener, A., Coyne, J., Schaefer, C., & Lazarus, R. (1981). Comparison of two models of stress measurement: daily hassles and uplifts versus major life events. Journal of Behavioral Medecine, 4, 1-39.

King, N. (1998) Template analysis. G.Symon & C.Cassell (eds), Qualitative methods analysis in organizational research. London: Sage

Laing, R. D. (1967). The politics of experience and the birds of paradise. Harmondsworth, UK: Penguin.

Layder, D. (1993). New strategies in social research. UK: Polity Press.

Liebermann, Y., & Stashevsky, S. (2002). Perceived risks as barriers to Internet and e-commerce usage. Qualitative Market Research: An International Journal, 5(4), 291-300.

Lincoln, Y. S., & Guba, E. G. (2000). Paradigmatic controversies, contradictions, and emerging confluences.  N. K. Denzin, & Y. S. Lincoln (eds), Handbook of qualitative research (2nd ed.). Thousand Oaks, CA, USA: Sage.

Mellon, C. (1990). Naturalistic inquiry for library science. New York, USA: Greenwood Press.

Miles, M. B., & Huberman, M. A. (1994). Qualitative data analysis: an expanded sourcebook (2nd ed.). Thousand Oaks, CA, USA: Sage.

Morgan, D. L. (1993). Successful focus groups: advancing the state of the art. Newbury Park, CA, USA: Sage.

Parkinson, N., Totterdell, P., Briner, R., & Reynolds, S. (1996). Changing moods: The psychology of mood and mood regulation. Harlow, UK: Longman.

Parry, K. W. (1998). Grounded theory and social process: a new direction for leadership research. Leadership Quarterly, 9(1), 85-105.

Rezabek, R. J. (2000). Online focus groups: electronic discussions for research. Qualitative Social Research, 1(1).

Richards, T. J., & Richards, L. (1994). Using computers in qualitative research. N. K. Denzin, & Y. S. Lincoln (Editors), Handbook of qualitative research. Thousand Oaks, CA, USA: Sage.

Ryan, G. (1999). Qualitative research methods. P. Baines, B. Chansarkar, & G. Ryan (Eds), Introduction to marketing research (pp. 53-68). London, UK: MiddlesexUniversity Press.

Ryan, G., & Rodríguez, I. (2001). Let's go shopping. International Advances in Economic Research , 7(2), 259-266.

Scholl, N., Mulders, S., & Drent, R. (2002). On-line qualitative market research. Qualitative Market Research: An International Journal, 5(3), 210-223.

Sedlack, R. G., & Stanley, J. (1992). Social research: theory and methods. MA, USA: Allyn & Bacon.

Shankar, A., & Goulding, C. (2001). Interpretive consumer research: two more contributions to theory and practice. Qualitative Market Research: An International Journal, 4(1), 7-16.

Stern, P. N. (1994). Eroding grounded theory. J. M. Morse (ed), Critical issues in qualitative research methods. Thousand Oaks, CA, USA: Sage.

Stewart, D. W., & Shamdasani, P. N. (1990). Focus groups: theory and practice. London, UK: Sage.

Steyaert, C., & Bouwen, R. (1994). Group methods of organizational analysis. C. Cassell, & G. Symon (Editors), Qualitative methods in organizational research: a practical guide. London, UK: Sage.

Stokes, D. (2000). Entreprenurial marketing: a conceptualisation from qualitative research. Qualitative Market Research: An International Journal, 3(1), 47-54.

Stone, A. A. (1987). Event content in a daily survey is differentially associated with concurrent mood. Journal of Personality and Social Psychology, 52(1), 56-58.

Strauss, A. L., & Corbin, J. (1990). Basics of qualitative research. Grounded theory procedures and techniques. Newbury Park, CA, USA: Sage.

Strauss, A. L., & Corbin, J. (1994). Grounded theory methodology: an overview. N. K. Denzin, & Y. S. Lincoln (eds), Handbook of qualitative research. Thousand Oaks, CA, USA: Sage.

Strauss, A. L., & Corbin, J. (1998). Basics of qualitative research. Techniques and proceedures for developing grounded theory (2nd ed.). Thousand Oaks. CA, USA: Sage.

Sweet, C. (2001). Designing and conducting virtual focus groups. Qualitative Market Research: An International Journal, 4(3), 130-135.

Symon, G. (1998). Qualitative research diaries. G. Symon, & C. Cassell (eds), Qualitative methods & analysis in organizational research: a practical guide (pp. 94-117). London, UK: Sage.

Toms, E. G., & Duff, W. (2002). "I spent 1.5 hours sifting through one large box...":diaries as information behavior of the archives user: lessons learned. Journal of the American Society for Information Science and Technology, 53(14), 1232-1238.

Van Nuys, D. (1999). Online focus groups: market research in web time. San Jose Business Journal, (November), http://www.e-focusgroups.com/press/online_article.html.

Van Nuys, D., Pearlmutter, B., & Conner, R. (2003). Online focus groups provide hearing aid for listening to the deaf. QRCA, Fall, http://www.e-focusgroups.com/press/Online%20FG%20Deaf%20Article.pdf.

Verbuge, L. M. (1980). Health diaries. Medical Care, 18(1), 73-95.

Webb, J. R. (1995). Understanding and designing market research. London, UK: The Dryden Press.