Educational guide 2008_09 Escola Tècnica Superior d`Enginyeria Química

Contents

Topic	Sub-topic
1. Course introduction.
2. Facilitative leadership.
3. Selecting a team / team capabilities.
4. Team launch: Team Charter.
5. Setting goals.
6. Developing effective interpersonal relationships: listening and asking effective questions.
7. Leadership high-effective behaviors: Gene Klann’s model.
8. Developing effective interpersonal relationships: recognition and critical feedback.
9. Leadership high-effective behaviors: Kouzes & Pozner’s model.
10. Introduction to facilitation.
11. Leadership high-effective behaviors: Emotional Competency Inventory.
12. Making effective decisions.
13. Process tools.
14. Creating buy-in and participation.
15. Motivation: the mystery and the myth.
16. Managing conflict.
17. Dealing with a team member whose performance is unsatisfactory.
18. Facilitating effective meetings.
19. Team evaluation.